Privacy Policy

At Socialways ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us as a creative agency specializing in video production, short films, social media marketing, and creative advertising.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Last Updated: January 2025

We collect information that you provide directly to us and information that is automatically collected when you use our services:

Personal Information

• Name, email address, phone number, and mailing address
• Company name and job title (for business inquiries)
• Payment information (processed securely through third-party payment processors)
• Project details, creative briefs, and content you provide for our services
• Communications and correspondence with us

Automatically Collected Information

• IP address, browser type, and device information
• Website usage data, pages visited, and time spent on our site
• Cookies and similar tracking technologies
• Referral sources and search terms used to find our website

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our creative services including video production, short films, social media marketing, and advertising campaigns
• Communication: To respond to your inquiries, send project updates, and provide customer support
• Business Operations: To process payments, manage projects, and fulfill contractual obligations
• Marketing: To send promotional materials, newsletters, and information about our services (with your consent)
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements
• Website Improvement: To analyze website usage, improve user experience, and optimize our services

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our business, such as payment processors, hosting providers, and analytics services
• Business Partners: With partners involved in delivering your creative projects, such as videographers, editors, and marketing specialists (only as necessary for project completion)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to affected users)
• With Your Consent: When you explicitly authorize us to share your information

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Secure server infrastructure and regular security assessments
• Access controls and authentication procedures
• Regular backups and disaster recovery procedures
• Employee training on data protection and privacy

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings. Types of cookies we use include:

• Essential Cookies: Required for website functionality and cannot be disabled
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to deliver relevant advertisements and track campaign performance
• Preference Cookies: Remember your settings and preferences for a better experience

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal and contractual obligations)
• Objection: Object to processing of your information for certain purposes
• Portability: Request transfer of your information to another service provider
• Withdrawal of Consent: Withdraw consent for processing where consent is the legal basis

To exercise these rights, please contact us at info@socialways.in or use the contact information provided below.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider when determining retention periods include:

• The nature and sensitivity of the information
• The purposes for which we process the information
• Legal, contractual, or regulatory requirements
• The potential risk of harm from unauthorized use or disclosure

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure your information receives adequate protection, including contractual clauses and compliance with applicable data protection regulations.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: